Privacy Policy

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Sell Gold Jewellery (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and store your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

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1. Information We Collect

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We may collect and process the following personal data:

• Full name

• Postal address

• Email address

• Telephone number

• Any information provided when requesting a postal pack or contacting us

• Transaction details relating to the sale of your gold

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2. How We Use Your Information

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We process your personal data for the following purposes:

• To provide and manage our services

• To send postal packs and process your items

• To contact you with quotes and updates

• To process payments

• To respond to enquiries

• To comply with legal and regulatory obligations

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3. Legal Basis for Processing

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We rely on the following lawful bases:

• Performance of a contract

• Legitimate interests (running and improving our business)

• Legal obligations

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4. Data Retention

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We retain your personal data only for as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting requirements.

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5. Data Security

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We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

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6. Sharing Your Data

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We do not sell your personal data.

We may share your data with:

• Payment providers

• Delivery/courier services

• Legal or regulatory authorities (where required by law)

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7. Cookies

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Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie settings through your browser.

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8. Your Rights

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Under UK data protection law, you have the right to:

• Access your personal data

• Request correction

• Request erasure

• Restrict or object to processing

To exercise your rights, please contact us.

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9. Contact Details

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Sell Gold Jewellery

Hayes Antiques Ltd. 

16821093

VAT:506 4089 01
📧 contact@sellgoldjewellery.co.uk
📍 2 Orchard Mews, 230 Columbia Road, 

      BH104GE, Bournemouth